1 MORE story-based email idea (and a question)

So yesterday’s email converted well.

I reported on it this morning on Twitter.

So today I’m sending you ANOTHER story-based email idea. (On top of the 3 I sent you yesterday.)

But I’m taking it a step further…

I’ve included a tiny, fill-in-the-blank template for you to use as a starting point.

Now. Can I guarantee this template will work if you use it on your list?

Of course not. And I hope you already knew that.

But what I *can* guarantee is that the *likelihood* of you generating a sale today is higher if you send an email using this template than if you don’t send an email at all – all else equal. I *can* guarantee that.

Let’s dive in:

1. Tell a story about how you handled a dissatisfied customer.

What better way to reassure prospects that, if they buy your thing and don’t like it, you will look after them?

Feel free to adapt this tiny, fill-in-the-blanks template:

=====

“Yesterday I got a refund request from a [insert your product title with a link here] customer. It hurt to read it.

My #1 priority is customer satisfaction. So here’s how I handled it:

_______________.

[Your product title] is not for everyone. For example, if you are ___________, don’t grab a copy.

But if you are ________ – and you feel confident you’re in good hands with me – then I invite you to [grab it here].”

=====

If you got value from this email, I have one question:

Hit reply and let me know the ONE struggle you’re facing as a business owner that makes you angry. No – pissed off. Demoralized.

What’s plaguing you every day in your business?

There’s usually something…

I’ll go first:

I’m frustrated by my sluggishness with developing new products. I’m an overthinker extraordinaire. And it’s costing me – big time.

This is a safe space. Reply if you feel comfortable.

Who knows: if it happens that I’ve already felt your frustration and overcome it, perhaps I can solve your problem quickly and easily. But if I don’t know what you need, I can’t help you.

The only catch?

If you reply, I might create a product or training or piece of content inspired by your answer. Rest assured that your response, of course, is 100% confidential and will be anonymized if reprinted.